Resilience
Systems are designed so that a single component failure degrades service rather than ending it.
- Managed platform services with built-in redundancy
- Stateless application design where practical
- Graceful degradation over hard failure
- Dependency failure handling
Backups
Backups are scheduled, encrypted, and separated from day-to-day production access.
- Scheduled automated backups
- Encryption at rest
- Access separation
- Defined retention windows
Disaster Recovery
Recovery procedures are documented internally and reference recovery time and recovery point expectations.
- Documented recovery objectives
- Prioritized restoration order
- Internal runbooks maintained
- Recovery communications defined
Availability
Availability is monitored, and disruption expectations are set contractually rather than assumed.
- Availability monitoring and alerting
- Contractual availability expectations per engagement
- Maintenance window communication
- Incident communication path
Business Continuity Planning
Continuity planning covers personnel availability, tooling access, and customer communication alongside technical recovery.
- Personnel and succession considerations
- Alternate tooling and access arrangements
- Critical supplier continuity
- Customer notification expectations
Recovery Testing
Recovery is validated periodically. An untested backup is treated as an assumption, not a control.
- Periodic restoration testing
- Documented test outcomes
- Remediation of test findings
- Retest after material change